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Don’t Tell People How to Do Things
Tell them what to do and let them surprise you with their results.
Columns Published: 2/1/2017
Dear Sales Professional
On serving customers, balancing work and life—and being a good listener—an open letter to the newest member of the sales team.
Columns Published: 1/1/2017
Stand and Deliver on Valuating Your Services
Let the rest compete on price. Define the value of your product, stand firm and protect your margin.
Columns Published: 12/1/2016
The Making of a World Class Manufacturer ... A Long-Term View
Firms empowering employees with higher skill levels will be light-years ahead.
Columns Published: 11/1/2016
Value Proposition When Asking for a Raise
An employee adding more value to his or her company deserves a boost in pay. Columnist Matthew Kirchner discusses employee compensation reviews and when to adjust accordingly.
Columns Published: 10/1/2016
Cleaning Up Misconceptions in Job Titles
Eliminate your industrial maintenance team in one easy step.
Columns Published: 9/1/2016
IoT and Industry 4.0 for Finishers. Are You Ready?
Internet of Things is the next industrial revolution, and it’s near.
Columns Published: 8/1/2016
Conspiracy Theories and Ascribing Intentions
Wasting time with assumptions stunts company growth; world class leaders and team members have the discipline to avoid ascribing conniving intentions to others.
Columns Published: 7/1/2016
Excuses from Naysayers of Lean Manufacturing
They remain unconvinced and say lean and continuous improvement won’t work with their operation.
Columns Published: 6/1/2016
Find Five Ways to Solve Problems
Discipline teams and leaders to consider all possible options for solving challenging problems before choosing one.
Columns Published: 5/1/2016



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