Top Shop Survey: Customer Retention Rate

News From: Products Finishing,

Posted on: 11/3/2016

Customer Retention Rate is the percentage of customers who stay with a shop year-over-year. The 2016 electroplating Top Shops averaged 100 percent retention. while the remaining shops were at 89.2 percent. The average was 92.1, and the median 98.0.

 

Customer Retention Rate is the percentage of customers who stay with a shop year-over-year. The 2016 electroplating Top Shops averaged 100 percent retention. while the remaining shops were at 89.2 percent. The average was 92.1, and the median 98.0.

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