Top Shops: Quote-to-Book Ratio

Products Finishing Top Shops had a 70 percent quote-to-book ratio, far higher than the remaining shops, which had a 14 percent quote-to-book ratio.

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Products Finishing Top Shops had a 70 percent quote-to-book ratio in the 2017 benchmarking survey for plating shops, far higher than the remaining shops, which had a 14 percent quote-to-book ratio. The median was 33 percent of jobs booked, while the average of all shops was 41 percent.

The analysis shows that top shows are closing more quotes, but probably going after fewer jobs, which results in the higher ratio.

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Top Shops: Customers That Are 80 Percent of Sales

The Top Shops in the Products Finishing Top Shops Benchmarking Survey say that 85 percent of their customers account for 80 percent of their overall sales. All other shops say that 60 percent of their customers account for 80 percent of their sales. The mean was 72 percent, and the median was 80 percent.