Top Shops Survey: Active Customers

Top Shops averaged around 492 active customers in 2016, according to the Products Finishing Top Shops Benchmarking Survey for plating operations.

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Top Shops averaged around 492 active customers in 2016, according to the Products Finishing Top Shops Benchmarking Survey for plating operations. That is almost five times the number of shops of all other shops in the survey. The average number of active customers was 382, while the median of all shops was 223.

Having a lot of active customers demands a lot of shops, including that they have good turnaround times and great customer service. That Top Shops have so many more active customers than all other shops demonstrates the proper ability to manage many different needs and customers with reliable service.

To learn more about the Products Finishing Top Shops Benchmarking Survey, please click here.