What’s Your One Thing, If Done Well, Could Create Quantum Improvement In Your Business? That’s Acceleration!
Dealing with challenging personalities comes with the territory, and handling them appropriately is key to success.
Why cost accounting is just plain silly.
What finishers can learn from a beekeeping squirrel.
Just like finishing, growing your brand is a process.
A lesson in humility from Ettore Barbatelli.
Amazon teaches a lesson in counter-intuitive thinking.
Little things salespeople do wrong that make a big impact on the customer relationship. Matt explains 10 things you should avoid.
Often the exuberance that follows the identification of a potentially great lead eclipses the need to confirm that the prospect is a good fit for the coater and vice-versa. Thus the need to aggressively qualify new sales leads by securing the answers to five key questions as early in the sales process as possible. I call this group of five qualification questions “Qualifive.”
A look at trends in process improvement, purchasing and technology as we head into the new year.
Is there an alternative to the painful call report process that so often results in unproductive conflict?
Generally, the most practical starting line for improving product flow is at the end-user of a manufacturer’s products—understanding final customer demand and preferences and then arranging the supply chain in a fashion that delivers on these factors.
American Finishing Resources’ universal material handling cart features fully interchangeable uprights and cross arms, custom-designed for each manufacturer’s different production parts.
Matt Kirchner recently assembled a group of manufacturing industry sales and operations professionals to define "Rules of Engagement," a group comprised of seven individuals with combined experience exceeding 120 years. Here's what they came up with.
Spending time on the shop floor can save your job and your business. Gemba is a Japanese word meaning “real place.” In business, the gemba is the place where value is created. In manufacturing, the gemba is the shop floor.
Little inconsiderations can have a big impact on your business, your team and your perception in the industry. Sweat this small stuff.
Management expert Matt Kirchner says pointing the finger at someone else doesn’t solve the problem
Max Coatings owner "borrows" Kirchner's "Plant Performance Goals" scoresheet
Get creative to set yourself apart and get prospective customers to hear you out.
Columnist Matt Kirchner tells us what reality TV can teach us about transforming your finishing shop.
Please visit: American Finishing Resources
476 Clay St.
Chilton, WI 53014 US