At the ECOAT 2012 Conference in Orlando, Fla., last month, we addressed the topic “What Underperforming Finishers Don’t Know (That Good Ones Do).” ColumnsPublished: 5/1/2012
Having the U.S. Environmental Protection Agency show up at your front door on a Monday morning is never a good sign—kind of like Mike Wallace and a 60 Minutes crew, or maybe even your in-laws. But Ray Lucas and his employees at Valley Chrome Plating... ColumnsPublished: 3/1/2012
Tamea Franco Woodward borrowed $1,300 and started her own plating company in 1987 as Roanoke, VA’s first female-owned customized metal finishing business, East West Dye Com. ColumnsPublished: 9/26/2011
So think back to your first day on the job. Remember the healthy mix of enthusiasm, eagerness and anxiety wrapping around you. You likely had a list—mental or written—of how you could do it better than your predecessor. ColumnsPublished: 8/26/2011