Survey: On-Time Delivery Rate
On-time delivery rate is a crucial factor in customer service when it comes to the finishing industry. In our Top Shops Benchmarking Survey for electroplaters, the top 20 percent of shops had a 99.0 percent on-time rate; all other shops had a 90.0 percent on-time rate.
Dörken USA Celebrates 15th Anniversary
The company hosted coating and plating licensees, and OEM equipment manufacturers to a two-day conference and seminar at the Manistee National Resort in Michigan,.
Plating Pioneer Fred Nobel Passes at 98
Nobel was owner of LeaRonal, Inc. which developed and produced specialty chemical additives and other products used by the connector, printed circuit board, semiconductor, and metal-finishing industries.