Products Finishing's benchmarking survey will recognize best finishing shops.
Have A Finishing Question?
Most Recent Content in this Zone:
Top Shop Survey: Customer Retention Rate
Customer Retention Rate is the percentage of customers who stay with a shop year-over-year. The 2016 electroplating Top Shops averaged 100 percent retention. while the remaining shops were at 89.2 percent. The average was 92.1, and the median 98.0.
Top Shops Survey: Inspection Hours
The average shop in our Products Finishing Top Shops Benchmarking Survey for electroplaters spent 44 hours each week on inspection, slightly higher than the 42.0 hours that the Top Shops spent, but far greater than the 3.6 hours that the bottom 20th percentile group.