Products Finishing's benchmarking survey will recognize best finishing shops, but also help improve your shop's efficiencies.
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Most Recent Content in this Zone:
Analytical Testing Hours Per Week
Shops that spend a considerable amount of time analyzing the parts they have coated perform better in most matrix in the Products Finishing Top Shops Benchmarking Survey, conducted earlier in 2016.
Environmental Management Hours Per Week
The 2016 survey showed that Top Shops spent 40 hours per week in environmental management. The average was 26.5 hours and the median was 10 hours. Those shops that are not in the Top Shops program were spending around 2.5 hours per week in environmental management.
Top Shop Survey: Customer Retention Rate
Customer Retention Rate is the percentage of customers who stay with a shop year-over-year. The 2016 electroplating Top Shops averaged 100 percent retention. while the remaining shops were at 89.2 percent. The average was 92.1, and the median 98.0.
Top Shops Survey: Inspection Hours
The average shop in our Products Finishing Top Shops Benchmarking Survey for electroplaters spent 44 hours each week on inspection, slightly higher than the 42.0 hours that the Top Shops spent, but far greater than the 3.6 hours that the bottom 20th percentile group.