Proven Leaders Evolve At KC Jones Plating
The most significant reason for the success that KC Jones Plating Company in Hazel Park, Michigan has enjoyed over the past 60 years doesn’t have as much to do with the baths and tanks at their sprawling plant as it does with the people who maintain those fixtures.
Leadership is key at KC Jones Plating Company, and its management team works hard to develop good leaders and keep them.
“This is the key to our success in employee retention and advancement,” said Robert Burger, company owner and CEO. “All levels in management are engaged in developing the work force and allowing growth and development.”
KC Jones uses various programs and educational resources from the NASF Education and Training program and university leadership programs, some of which span several months and others as simple as one-hour in house sessions with small group.
“Many of our supervisors and administration have attended Lean Manufacturing and Lean Office Champion Training,” said Brian Harrick, company vice president. “We continuously seek new and effective means to assist our supervisors and line leaders to successfully develop our employees. They are also fully engaged on the employee review process to indicate areas for improvement or areas where employees excel and should further develop their talents.”