Top Shops: Training is Key to Techmetals’ Success
Ask Techmetals’ President Phil Brockman which area of his expansive plating operation is his most productive and he will lead you down the hall and into an empty classroom that can hold about 100 employees at any given time.
“This is where our success begins,” says Brockman, whose company earned recognition in the training/human resources category in this year’s Products Finishing Top Shops Benchmarking Survey.
The Dayton, Ohio-based company has 19 Certified Electroplater-Finishers (CEF) on staff, more than any other electroplating shop in the U.S., according to the National Association for Surface Finishing, which teaches and administers tests for the course.
Lincoln Industries in Nebraska has 14 CEFs on staff, followed by Indianapolis-based Sumco with 12 and Chicago’s Arlington Plating with 10, accounting for the only shops with double-digit CEFs.
“It’s important to us to have our staff trained at the highest level we can,” Brockman says. “It’s an incentive for our people because we pay them more if they get certified. To us, it is a commitment to our people and our customers.”
The 22-lesson course is, in no way, an easy chore. The topics focus on the fundamentals of electroplating, methods of preparing parts for surface finishing and understanding the wide variety of electroplating and additional finishing processes.