| 1 MINUTE READ

Who’s to Blame, Part II

The question “Who’s to Blame” (www.pfonline.com/articles/clinics/0704cl_pwd1.html) in the July 2004 issue of Products Finishing is one that we could relate to as we had a similar problem.

Share

Facebook Share Icon LinkedIn Share Icon Twitter Share Icon Share by EMail icon Print Icon

Q. The question “Who’s to Blame” (www.pfonline.com/articles/clinics/0704cl_pwd1.html) in the July 2004 issue of Products Finishing is one that we could relate to as we had a similar problem. We are metal fabricators and have a basic knowledge of plating and powder coating that is required for inspection purposes. At the time neither the plater nor the powder coater would accept responsibility for the defects, obviously they pointed fingers at each other. I contacted our regional powder coatings representative, who supplies the powder to our vendor. They promptly sent one of the defective parts to the lab where it was evaluated. The results were given to both the plater and the powder coater and since that time the defects have not re-occurred. Neither vendors will discuss any changes that they may have made but I believe that the involvement of the powder representatives provided a forceful catalyst in resolving the situation. Please continue the excellent work in your column. R. H.

 

A. I am glad to hear that you were able to resolve the problem so efficiently. Sometimes the powder coating supplier will not cooperate with you, the final customer, as they are selling their product to your subcontractor and often want to protect their customer’s interest (the powder coater). I am happy to hear that this situation did not happen to you. 

Related Topics

RELATED CONTENT

  • Curing Oven Basics

    Simply heating up the substrate does not cure the coating. There are many variables to consider when choosing the best cure oven for your application...

  • Calculating the Cost of Powder Coating

    How can you calculate the cost of powder coating a component if you only know its surface area? Powder coating expert Rodger Talbert has the answer.

  • Conveyors and Paint Systems

    Choosing the right conveyor system, coating technology, and ancillary equipment.