Dear Sales Professional
By: Matthew Kirchner
On serving customers, balancing work and life—and being a good listener—an open letter to the newest member of the sales team.
#management
Stand and Deliver on Valuating Your Services
By: Matthew Kirchner
Let the rest compete on price. Define the value of your product, stand firm and protect your margin.
#management
The Making of a World Class Manufacturer ... A Long-Term View
By: Matthew Kirchner
Firms empowering employees with higher skill levels
will be light-years ahead.
#management #workforce development #masking
Value Proposition When Asking for a Raise
By: Matthew Kirchner
An employee adding more value to his or her company deserves a boost in pay. Columnist Matthew Kirchner discusses employee compensation reviews and when to adjust accordingly.
Cleaning Up Misconceptions in Job Titles
By: Matthew Kirchner
Eliminate your industrial maintenance team in one easy step.
#workforce development
IoT and Industry 4.0 for Finishers. Are You Ready?
By: Matthew Kirchner
Internet of Things is the next industrial revolution, and it’s near.
#Industry 4.0
Conspiracy Theories and Ascribing Intentions
By: Matthew Kirchner
Wasting time with assumptions stunts company growth; world class leaders and team members have the discipline to avoid ascribing conniving intentions to others.
Excuses from Naysayers of Lean Manufacturing
By: Matthew Kirchner
They remain unconvinced and say lean and continuous improvement won’t work with their operation.
#management
Find Five Ways to Solve Problems
By: Matthew Kirchner
Discipline teams and leaders to consider all possible options for solving challenging problems before choosing one.
#management
Lay Off the Layoffs
By: Matthew Kirchner
When faced with potential layoffs, make alternative decisions to reduce downsizing your staff.
#management
The Intelligence Matrix and People Who Don't Know Where They Fit
By: Matthew Kirchner
Where do you fall on the smart scale?
#management
Beware “Hit-Rate Guy”
By: Matthew Kirchner
Why focusing on hit rate can have a detrimental effect on revenue growth.
#management
