Gema wins 2019 Besser Lackieren Supplier Award
Gema, a Graco Inc. company, won the 2019 Besser Lackieren magazine Supplier Award for the product area Powder Application Equipment in a survey conducted by the IMK Institut für angewandte Marketing- und Kommunikationsforschung GmbH.
Participants of the survey were owners/managing directors and paint shop managers of customers based in Switzerland, Germany and Austria. The survey participants assessed their suppliers based on seven criteria:
- Product quality
- Price-performance ratio
- Delivery performance
- Support during installation and commissioning
- Partnership strength
- Understanding of current and future market requirements
- Innovation competence
Based on positive scores in all of these categories, Gema was able to prevail over its competitors and was selected best supplier for 2019. Gema achieved particularly positive scores in product quality, delivery performance and support during installation and commissioning.
“Gema's strategy is largely focused on innovation, quality and customer service, therefore we are particularly proud of this award that is entirely based on customer satisfaction,” says Claudio Merengo, Gema President Worldwide. “It is an important recognition for our past performance and a great incentive for all of our team to continue growing our business with dedication and enthusiasm.”
Gema operates its North American Headquarters from Indianapolis. Call 800-628-0601 or visit www.gemapowdercoating.com.
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