Exploring the: Never Finished Zone
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Settling for Soft Skills? You’re Part of the Problem
Don’t dismiss the importance of hard skills in favor of the soft ones. Instead, pursue initiatives that instill both hard skills and soft skills into the available workforce.
Don’t Tell People How to Do Things
Tell them what to do and let them surprise you with their results.
Dear Sales Professional
On serving customers, balancing work and life—and being a good listener—an open letter to the newest member of the sales team.
Stand and Deliver on Valuating Your Services
Let the rest compete on price. Define the value of your product, stand firm and protect your margin.
The Making of a World Class Manufacturer ... A Long-Term View
Firms empowering employees with higher skill levels will be light-years ahead.
Excuses from Naysayers of Lean Manufacturing
They remain unconvinced and say lean and continuous improvement won’t work with their operation.
Find Five Ways to Solve Problems
Discipline teams and leaders to consider all possible options for solving challenging problems before choosing one.
Lay Off the Layoffs
When faced with potential layoffs, make alternative decisions to reduce downsizing your staff.
The Intelligence Matrix and People Who Don't Know Where They Fit
Where do you fall on the smart scale?
Beware “Hit-Rate Guy”
Why focusing on hit rate can have a detrimental effect on revenue growth.