Exploring the: Never Finished Zone
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Beware “Hit-Rate Guy”
Why focusing on hit rate can have a detrimental effect on revenue growth.
Are You Leaving Money on the Table?
The beauty many of the additional revenue opportunities above is that often there may be no incremental cost to the finisher.
Does Money Trump Freedom? A Philosophy of Business and Life
What is holding you captive, and how can you change it?
That Which Can Go Wrong, Will Go Wrong
The importance of harboring an effective maintenance program.
Three Keys to a Winning Culture
Creating a thriving, positive work environment may not be as complicated as you think.
The 13 Unlucky Signs Your Customer is Looking Elsewhere
Knowing what signs to watch out for could help you save a customer’s business, and improve your relationship in the process.
There are No Such Thing as Weaknesses, Only Weak Leaders
Determining the difference between a weakness and a personality trait.
Wrestling with Double Standards
Figure out what motivates your team members, then lead them accordingly.
Another Month, Another “Important, Not Urgent” Issue
Tackling one important issue a month can keep non-urgent tasks up to date.
A Psychoanalytical Tour of Finishing Industry Personalities
Dealing with challenging personalities comes with the territory, and handling them appropriately is key to success.