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Two Hours a Day in the “Gemba”
Spending time on the shop floor can save your job and your business. Gemba is a Japanese word meaning “real place.” In business, the gemba is the place where value is created. In manufacturing, the gemba is the shop floor.
Columns Published: 9/1/2013
Business Pet Peeves
Little inconsiderations can have a big impact on your business, your team and your perception in the industry. Sweat this small stuff.
Columns Published: 8/1/2013
Is Yours a Blame Game Culture?
Management expert Matt Kirchner says pointing the finger at someone else doesn’t solve the problem
Columns Published: 7/1/2013
‘They Never Call Me Back.’ No Kidding.
Get creative to set yourself apart and get prospective customers to hear you out.
Columns Published: 6/1/2013
KIRCHNER: Must-See TV: “Finishing: Impossible”
Columnist Matt Kirchner tells us what reality TV can teach us about transforming your finishing shop.
Columns Published: 5/1/2013
Like the Farmer, God Created the Finisher, Too
A recent Super Bowl commercial reminded us of Paul Harvey’s adage that on the eighth day, God created the farmer. But the ninth day was productive as well.
Columns Published: 4/1/2013
Ensuring Your Next Kaizen Event is a Colossal Failure
Finishers all over the United States are using Kaizen events to improve efficiency and better respond to the voice of the customer. Though some are achieving their goals, many —­ if not most — are failing.
Columns Published: 3/1/2013
MATT KIRCHNER: Make it a Happy New Year
Plan around what you can expect from each month of the year.
Columns Published: 1/1/2013
To PO or Not to PO . . . that is the Question
They may be a hassle, but purchase orders save countless mistakes and unnecessary costs.
Columns Published: 12/1/2012
Quarterbacks, Power Forwards, Olympians and Benchmarking
What if there was a way to determine how we are performing financially compared with companies similar to our own? What if we could compare our results with theirs on an even playing field? What if we could determine where others are outperforming u...
Columns Published: 11/1/2012

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