ITW Air Management, Pillar Technologies Unite Sales Force
Two business units of the global ITW organization are uniting their sales teams to better serve customer needs in similar markets.
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In August 2022, ITW Air Management and Pillar Technologies underwent a leadership restructuring, led by Tyler Derus, business unit manager. Since Derus’ arrival, analysis has been conducted to understand organizational structures to better support customers and adapt to the evolving marketplace.
“Through our analysis we found substantial commonalities in customer needs by channel — end users, OEMs and distributors,” Derus says. “We believe by reorganizing our sales resources around customer types, we can focus our team on providing the optimal customer experience.”
ITW Air Management and Pillar Technologies encompass four brands: Paxton Products, Pillar Treaters, Pillar Sealers and Vortec. The team includes sales engineers focused on customer channels and application engineers focused on product lines.
Doug Biggs was appointed to lead the Pillar and ITW Air Management sales organizations, including sales and applications personnel. Biggs joined Pillar Technologies in 2021 as the treater sales manager and demonstrated an ability to connect customer needs with organizational capabilities to develop value-added solutions for customers. Biggs will head the team and maintain his Pillar Treater sales responsibilities.
“The sales team and I are excited to be able to provide an even higher level of service to Paxton Products, Pillar Sealers, Pillar Treaters and Vortec customers,” Biggs says. “With the ability to assist our customers up and down the production line, we will be able to provide even more complete solutions to their manufacturing challenges.”
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