Matthew Kirchner

Matthew Kirchner Columnist

Do You Consider Your Metal Finishing Operation to be "World Class?"

By: Matthew Kirchner

This was the question posed recently by a sales prospect.

Dear Valued Supplier

By: Matthew Kirchner

"Dear valued supplier," the letter begins.
#management

A Recipe for Sales Growth

By: Matthew Kirchner

"We just need our sales people to sell more!" Such was the business improvement game plan proposed by the short-lived president of a previous employer.