My/Mine, Our/Ours – A Reflection on Pronouns
By: Matthew Kirchner
Avoid pronouns that imply subconscious ownership, possession or superiority over others.
Beware the Employee Freeloader
By: Matthew Kirchner
Clearly communicate expectations, set goals, measure performance and trust your instincts.
#management #workforce development
Demystifying Artificial Intelligence
By: Matthew Kirchner
Head to your next team meeting with just enough AI knowledge to be the “expert” and launch your journey.
Logical Fallacies in Finishing
By: Matthew Kirchner
Some examples of logical fallacies and how they manifest themselves in the world of surface finishing
The Perfect Trade Show Booth
By: Matthew Kirchner
Successful trade show booths are all about the details. Set your company apart, secure new clients and grow your business.
The First Rule of Networking
By: Matthew Kirchner
Execution — getting things done in business and organizations — comes down to much more than tactics. It comes down to discipline and having a system.
What is Consultative Selling?
By: Matthew Kirchner
Consultative selling means genuinely caring about the success of our customers as much, if not more, than the success of our own business.
Waking Up to a World Without Manufacturing
By: Matthew Kirchner
Virtually everything humanity holds or uses owes its existence to our sector.
What To Do When a Team Member Boils Over
By: Matthew Kirchner
The art of listening goes a long way in easing a team member’s anxiety.
New Software Never Solved a Problem. Ever.
By: Matthew Kirchner
A new software solution is never the solution to the challenges facing a business, it can only be a tool to be used in the solution to a problem.
When To Discount? Never.
By: Matthew Kirchner
Consider strategies to offer more value for the same price.
#basics
The Consolation Hire
By: Matthew Kirchner
Never, ever compromise and hire a person unless you’re confident they will succeed in the role.